Meet Our Customer: Tubes International

Tubes International is a company dealing in the sale of professional solutions in the field of industrial hoses and connectors, as well as hydraulic hoses and components for all industries. The company sells a wide range of products and services through its own sales network, which consists of branches in Poland and abroad, plus an online store. Over 83,000 tubes are produced at Tubes International.

Having already implemented IFS version 9 we were looking for a partner with whom we would be able to develop the system together. It was also important for us to ensure the ongoing operation of the IFS system and end-user support. InfoConsulting is one of the most experienced IFS partners that we found when looking for a partner. We made the decision to establish cooperation in 2020. Since then, InfoConsulting has been implementing a service contract for Tubes International, supporting us in the operational use of key business areas, such as finance, purchasing, warehouses (including Wadaco), sales, production, and interfaces with external systems. For us, InfoConsulting is primarily a business advisor who proactively helps us improve the functioning of our organization. They also provide consulting support and services in the field of legal changes in Poland and the Czech Republic. Facing the challenge of implementing the IFS system in the Czech branch of Tubes, we had no doubts that we would entrust this responsibility to InfoConsulting. Experts specializing in the specific requirements of the local market supported us with their knowledge and experience. At the same time, the team in Poland implemented the modifications necessary to launch the latest version very efficiently – said Karol Semba President Tubes International

Since the beginning of our cooperation, the InfoConsulting team has handled over 300 of our requests and effectively fulfilled the service contract. Our relations are based on cooperation and trust. I count on the further involvement of the team supporting the development of Tubes International and the continuation of our effective cooperation – add Karol Semba.