Optimize Processes, Enhance Efficiency, and Improve Employee Experiences with IFS assyst
In a dynamically changing business environment, it is crucial to have tools that support effective service and process management. IFS assyst is an advanced ITSM, ESM, and ITOM solution that enables optimization of activities across various areas of your enterprise.
IFS assyst is an integrated platform for managing internal services. You can choose a combination of ESM, ITSM, and ITOM services. Assyst also supports and automates internal processes in various company departments.
At InfoConsulting, we provide you with a comprehensive solution tailored to your needs. What you use and how you use it depends on you and the needs of your company.
ITSM
Streamline the handling of requests, incidents, and problems, ensuring quick and effective support for end users.
ESM
Extend service management to other departments in the company, such as HR, finance, or administration, creating unified and consistent processes.
ITOM
Monitor IT infrastructure in real-time, quickly identify and resolve potential issues, ensuring system continuity.
Automation and Workflows
Create and implement automated business processes without the need for programming, increasing efficiency and reducing errors.
For All Departments in Your Company
Fully Utilize IT Capabilities
Simplify the lives of your IT specialists and end users by providing easier access to the information and tools needed to perform their work.
Digitize HR Processes
Manage HR services better, faster, and cheaper through process automation and advanced reporting.
Streamline Facility and Office Management
Unlock the potential of administrative teams so they can focus on their priorities.
Keep Finances Under Control
Monitor the costs of using and allocating your resources in real-time. Whether it’s planning server usage or reviewing the number and needs of licenses.
Time-Saving Automation
Increase efficiency and reduce unnecessary errors with access to over 100 ready-made workflows in IFS assyst.
How Can IFS assyst Help?
Manage IT incidents reported by employees or customers.
Automatically search and allocate resources at the right place and time.
Comprehensive review of IT resources – both hardware and software – across various organization departments.
Onboarding and automation of HR processes.
Knowledge base available to all employees.
Chatbot that answers questions, e.g., via MS Teams.
Immediate notifications of system failures for all employees.
Configuration of business workflows.
No Code – simple process creation without programming knowledge.
Ready, certified processes for immediate implementation.
360° full insight into all organizational processes.
Why Choose IFS assyst?
Quick return on investment and higher ROI.
Best practices to increase employee efficiency from day one of implementation.
Higher employee satisfaction due to streamlined processes.
Easy configuration and less administration = lower operational costs.
Digital service management tools supporting remote work.
Unified ITSM service catalog reduces helpdesk inquiries.
Access to services and support via browser or mobile app on any device.
All data in one integrated database (CMDB) for full control and transparency.
Intelligent ITOM technologies simplifying the management of a dynamic IT service portfolio.
Comprehensive IT asset lifecycle management – from acquisition to retirement.
Comply with ITIL4
IFS assyst meets globally recognized standards. It holds the international PinkVerify certificate, confirming its quality, efficiency, and ability to support ITSM processes according to the latest ITIL frameworks.
Why Implement IFS assyst with InfoConsulting?
As an experienced partner in digital transformation, InfoConsulting offers comprehensive support in the implementation process of IFS assyst:
Customization to Needs
We analyze your company’s specific requirements and tailor the system to individual needs.
Expert Support
Our specialists accompany you at every stage of implementation, providing professional advice and technical support.
Employee Training
We conduct training to allow your team to fully utilize the system’s capabilities.
Continuous Service Care
We ensure regular updates and post-sale support, ensuring uninterrupted and effective system operation.
If you are interested in implementing IFS assyst in your company, contact us to schedule a free demo and learn more about the benefits of this solution.
