Enterprise Service Management (ESM) software optimises your business workflows, maximises revenue and margins whilst motivating and engaged employees. IFS Assyst ESM provides capabilities that are essential for improving employee experience and customer satisfaction trough transforming the delivery of internal services in your business.
With ESM, you can empower employees to deliver services with less friction and more satisfaction for customers.
Capabilities
With IT Service management software (ITSM), you can merge and automate work across multiple departments through functionalities helping IT build/ sources, manages, maintains, and continuously improves reliable technical services.
IT Operations Management (ITOM) software manages technical aspects that help deliver the services that are the backbone of your organisation. ITOM management capabilities extend across processes, availability, capacity and provision of the apps, servers, mainframes, databased, and networks.
Benefits of IFS Assyst ESM
Deliver best in class service with IFS Assyst
Your employees and customers both have increasing expectations. Delivering service excellence to your employees simply and quickly, using automation and collaboration, enables your employees to better service your customers.
Level up from IT service management to ESM software
Help build the future of your organisation through automating processes to create a seamless and faster delivery of service. So that IT, HR, Facilities and other teams to have the time to work on the strategy projects that will grow the organisation.
Reduce your service delivery costs with IFS Assyst
Empower back-office teams to reduce costs and accelerate delivery of critical products and services. Through IFS Assyst, you can streamline processes to increase visibility, monitor demand and align resources to reduce delivery costs and optimise your corporates services.
Genuine low total cost of ownership with built-in agility
IFS ESM Software as a scalable solution with simple pricing for cost effective deployment across your organisation. It provides a no-code service set-up, management and ease-of-use means you can get started quickly and stay on top of things with fuss-free upgrades – for the changes that come along as your business grows.